At Q2 Industries, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or purchase our Steel Kitchenware.
1. Information We Collect
We collect information you provide directly, including:
- Personal details: Name, email address, phone number, and delivery address when you place an order.
- Payment information: Processed securely through our payment gateway — we do not store card details.
- Usage data: Browser type, IP address, pages visited, and time spent on our website.
2. How We Use Your Information
- Process and fulfil your orders for Steel Kitchenware
- Send order confirmations and delivery updates
- Respond to your enquiries and provide customer support
- Improve our website and services
- Send promotional communications (you may opt out at any time)
3. Information Sharing
Q2 Industries does not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers (such as courier partners and payment processors) solely to fulfil your orders.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction. No method of transmission over the Internet is 100% secure.
5. Cookies
Our website uses cookies to enhance your browsing experience. You can disable cookies through your browser settings, though this may affect some website functionality.
6. Your Rights
You have the right to access, correct, or delete the personal information we hold about you. Contact us directly to exercise these rights. We will respond within a reasonable timeframe.
7. Contact Us
If you have questions about this Privacy Policy or how Q2 Industries handles your data, please contact us at our address in Erode.
Last updated: June 2026